Simply sign up for an account and add items to your cart. When you are ready to checkout you will be prompted to enter in your shipping and billing addresses. Please fill in the necessary information, use any Ha$h Coins you wish to use, then follow the instructions on how to send payments. All payments are made through Interac E-Transfer. We also have a $50 minimum order.
In order for Hempire Trading Co. to process your order, payment must be received first. Instructions on how to send payments are included in the checkout page before and after you complete you order. Instructions are also sent to your email address with a summary of your order. Please make sure when you are sending your Interac E-Transfer to include your order number in the question.
If you have not received an email, please CHECK YOUR SPAM FOLDER. You can add Hempire Trading Co.’s address into your address book as well to deter any future emails getting sent to spam.
Once your payment is received, we will send you a confirmation email letting you know your payment has been received by Hempire Trading Co. and we will begin processing your order. As soon as your order is shipped you will receive a final email with the tracking number.
Interac E-Transfers are a safe, reliable, and easy way to send money.
Follow these 5 easy steps to pay for your order:
- Log in to your financial institution’s online or mobile banking and navigate to Interac e-Transfer Send Money.
- Select the account you would like funds transferred from.
- Add Hempire Trading Co. as a contact with a name and email address (firstname.lastname@example.org). For future purchases, simply select the contact you created.
- Type in the specified amount you are sending. Enter your order number as the security question and hempire as the answer.
You will be notified when you receive and accept your funds.
You can learn more (including which financial institutions offer Interac E-Transfers) at http://interac.ca/en/interac-e-transfer-consumer.html
It can take Hempire Trading Co. up to 24 hours to process your order. *It may take up to 5 business days to complete your custom tie-dye order.
Once shipped, it typically takes 2-4 business days for your package to arrive. We make no guarantees for delivery times. There may be delays in shipping during busy times of the year. If you choose the “Signature on Delivery” shipping option please note there may be delays if you are not home to sign for your package. Typically, your package will not be ready at the post office until the next day if you fail to sign for it when it arrives.
If you opted in for local delivery, you will be emailed or texted after your payment has been received to determine a delivery time. Most deliveries are typically completed within 1-3 hours.
Always check your spam folder first before contacting Hempire Trading Co. regarding missing emails. To avoid emails getting sent into spam, you can also add Hempire Trading Co.’s address to your email contact list.
Some emails may take up to an hour to go through the system. Please be patient.
If you have checked all your folders and still have not yet received an email, contact email@example.com regarding the issue.
Due to the nature of our products we do not have a return policy. No items may be returned and all sales are final. If there was a mistake with your order, please email firstname.lastname@example.org to rectify the situation.